Tips of choosing the right payroll company

Payrolls are important; it’s essentially what makes your employees the happiest.  Choosing the right payroll company can help lessen stress and make the process run smoothly. Here are top five tips in choosing the right payroll company for you!

1) Look for a top-notch customer service

Picture this-  it’s the first Friday of the month and your employees have to get paid, but for some reason the payroll system isn’t working…you are in panic. Angry employees are no fun.  You only notice this half an hour before the payroll report is due. You call up your payroll company and put on hold for around 40 minutes…panic turns into more panic. There is no better feeling than being able to reach someone on the phone when you have a question, no matter the time of day.  When finding the right payroll company for you, make sure they have a great customer service team who is always available when you need them!

2) Data security as strong as the secret service

Security is one of the most important aspects of choosing the right payroll system for your company. Considering all of the sensitive information that payrolls have, if someone who is not authorized gains access to it, it can be a nightmare for both the employers and employees. Make sure you choose a payroll system that is insurance and have a high-security encryption.

3) Clear pricing and no unwanted surprises

“Get monthly payroll for little as $13.99 when you sign up today!”- sounds pretty enticing doesn’t it? However, it’s important to always look closely at the fine print of the advertisement.  Furthermore, make sure you look at what are the additional features you may need and if they will cost you. For an example, some payroll companies charge additional fees for automatic check signatures or printing and check delivery.  Before choosing the right company for you, make sure you outline exactly what you need and get an estimate on the total cost.

4) Take consideration of your company’s employee count growth

Look for a payroll company that grows with your employee growth. It should be easy to start off with and to add on new employees as needed. Consider evaluating the set-up time that it takes for you to set-up an employee. Time is of the essence!

5) Look for top notch IT solutions

It’s 2018, your payroll system should not look like dinosaurs have used it. Look for a payroll company that has a great IT infrastructure!

 

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